Effective Date: 17 June 2026

The Lackawanna Housing Development Corporation (“LHDC”) is committed to protecting your privacy and handling your information responsibly.

1. Information We Collect
LHDC may collect personal information including name, address, phone number, email, household and demographic information, income and financial details for eligibility determination, property information, and uploaded documents such as identification or proof of income.

2. How We Use Information
LHDC uses collected information to process applications, determine eligibility, communicate with applicants, administer programs, and comply with reporting requirements for funders and partners.

3. Legal Basis and Consent
By submitting your information through this website, you consent to the collection and use of your data for program administration, communication, and compliance purposes. LHDC collects and processes information based on user consent and legitimate organizational and programmatic needs.

4. Information Sharing
LHDC may share your information with government agencies such as New York State Homes and Community Renewal, municipal partners such as City of Lackawanna departments, contractors and service providers involved in your project, and lenders or partner organizations when applicable. Information is shared only as necessary to administer programs and comply with funding requirements.

5. Data Security
LHDC takes reasonable administrative and technical measures to protect your information; however, no online system is completely secure, and LHDC cannot guarantee absolute data security.

6. Third-Party Services
This website may use third-party services for payment processing, form collection, and data storage. These providers operate under their own privacy policies, and LHDC is not responsible for their practices or security measures.

7. Cookies and Tracking
LHDC may use basic cookies or analytics tools to improve website functionality and user experience. This information is generally anonymized and used for internal purposes.

8. Your Rights
You may request access to your personal information, request corrections to inaccurate data, or request removal of your information where applicable by contacting LHDC.

9. Data Retention
LHDC retains information for as long as necessary to administer programs, comply with funding and audit requirements, and meet legal obligations.

10. Changes to This Policy
LHDC may update this Privacy Policy at any time, and updates will be posted on this page.

11. Contact Us
Lackawanna Housing Development Corporation
640 Ridge Road, Lackawanna, NY, 14218
support@lhdc.com
716-823-5124